Refund Policy

At Australia Best Buys, your satisfaction is our priority. If you’re not completely happy with your purchase, we offer a 30-day refund policy to ensure peace of mind.

 

Eligibility for Refunds

 

To qualify for a refund:

 

• Items must be returned within 30 days of delivery.

• Items must be unused, in their original condition, and in the original packaging.

• Proof of purchase (e.g., receipt or order confirmation) must be provided.

 

Non-Refundable Items

 

Certain items are not eligible for refunds, including:

 

• Used, damaged, or altered items.

• Perishable goods or items with hygiene concerns (e.g., opened or used products).

• Clearance or sale items (unless faulty).

 

How to Request a Refund

 

1. Contact us at [Insert Email Address] with your order details and reason for the refund request.

2. Once your request is approved, we’ll provide instructions on how to return the item.

 

Return Shipping

 

• Customers are responsible for return shipping costs unless the item is faulty or incorrect.

• We recommend using a trackable shipping method to ensure safe delivery of the returned item.

 

Refund Process

 

• Once your returned item is received and inspected, we’ll notify you of the refund status.

• Approved refunds will be processed back to your original payment method within 5–10 business days.